ELIX SUPPORT
Trusted by 50+ businesses worldwide

Support That
Never Sleeps

24/7 customer support via Email, Live Chat, Inbound Calls, and Social Media — so your business never misses a customer.

24/7 Availability
Live Chat Support
Inbound Calls
Email Support
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14-day free trial
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About Us

About Helix Support

We are more than just an outsourcing company — we are your strategic partner in delivering exceptional customer experiences. At Helix Support, our mission is to help businesses scale efficiently while ensuring every customer feels valued and heard.

24/7 customer support with global coverage

Round-the-clock availability across all time zones

Scalable solutions tailored to your business growth

Flexible team sizes that adapt to your needs

Dedicated teams trained in your brand's voice

Seamless extension of your company culture

Cost-effective outsourcing without compromising quality

Premium service at competitive rates

50+
Happy Clients
98%
Satisfaction Rate
2hrs
Avg Response
24/7
Support
Customer Support Illustration
98%
Satisfaction
24/7
Available
What We Offer

Our Services

We deliver customer support solutions that help businesses scale effortlessly. From multi-channel communication to dedicated teams, Helix Support ensures a seamless experience for your clients — anytime, anywhere.

Email Support

Efficient and personalized responses that resolve queries quickly, helping you build trust with your customers.

24/7 monitoringQuick responsePersonalized replies
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Software as a Service

Comprehensive SaaS solutions that help businesses streamline operations, enhance customer experiences, and scale effortlessly.

Cloud-basedScalableCost-effective
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Custom Software Development

Tailored software solutions designed to meet your unique business needs — from end-to-end development to scalable cross-platform applications.

Tailored solutionsFull-stackAgile approach
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Web & Mobile Development

Responsive web design, cross-platform mobile applications, and modern SPA web apps to deliver seamless digital experiences.

Responsive designCross-platformModern UI/UX
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AI-Based Solutions

Empower your business with ML & DL applications, predictive data analytics, and cutting-edge LLAMA model integrations.

Machine LearningPredictive analyticsAI integration
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Live Chat

Instant, real-time support that keeps your customers engaged and ensures faster problem resolution.

Real-timeInstant supportHigh engagement
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Phone Calls

Friendly, empathetic, and effective voice support to strengthen relationships with your clients.

Voice supportEmpatheticPersonal touch
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Dedicated Teams

Skilled professionals tailored to your business needs, working as an extension of your in-house staff.

Skilled professionalsFlexible scalingDedicated support
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Need a custom solution tailored to your business?

Our Projects

Explore some of the innovative solutions we have delivered for our clients across various industries

🏪

Chathas Go Local Extra

A comprehensive local business platform connecting communities with essential services and local vendors.

Web DevelopmentE-commerceCommunity
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☁️

Sell Cloud Solutions

Enterprise cloud solutions platform offering scalable infrastructure and managed services for businesses.

Cloud ServicesB2BEnterprise
View Project
⛺

Luxedwell Camping

Premium glamping and camping experience platform with booking management and luxury outdoor accommodations.

HospitalityBooking SystemTourism
View Project

What Our Clients Say

Do not just take our word for it — hear from the businesses we have helped transform

"Dear Helix Support Team, Many thanks for your prompt end-user support without any delay. It was really impressive to see your support engineer's product knowledge, great level of professionalism and world-class customer support experience. Thank you, Helix Support Team!"

G
Ghazanfar
Technology Director
TechCorp International

"Helix Support transformed our customer experience — response times dropped from 24 hours to just 2 hours. The team's dedication and expertise have been instrumental in our growth."

S
Sarah Johnson
Customer Success Manager
GrowthLabs

"Working with Helix Support has been a game-changer for our business. Their proactive approach and deep technical knowledge have exceeded all our expectations."

M
Michael Chen
Operations Manager
Digital Solutions Inc
500+
Happy Clients
98%
Satisfaction Rate
24/7
Support Available
2hrs
Avg Response Time

Pricing Plans

Choose the perfect plan for your business needs. All plans include our core features with scalable options.

Basic Plan

Perfect for startups and small teams

£200

per agent/month

  • Startup-friendly pricing
  • Email + Chat support
  • Business hours coverage
  • Basic analytics dashboard
  • Standard response times
Most Popular

Standard Plan

Ideal for growing SMEs

£500

per agent/month

  • Everything in Basic
  • 24/7 Email + Chat + Phone support
  • Priority response times
  • Advanced analytics
  • Dedicated account manager
  • Integration support

Enterprise Plan

For scaling businesses

£2000

per agent/month

  • Everything in Standard
  • Dedicated support agents
  • Multi-channel support
  • Custom SLAs
  • API access
  • White-label options
  • Quarterly business reviews

Custom Enterprise

Tailored for unique requirements

Custom

contact us

  • Bespoke solution design
  • Custom integrations
  • Flexible pricing models
  • On-premise deployment options
  • Advanced security features
  • Dedicated success team

Not sure which plan is right for you?

Schedule a Demo

Get in touch

We’re here to help. Chat to our friendly team 24/7.

Shoot us an email